PAPERS - Knowledge Management
| Topic | Author | Speaker |
| Knowledge Management of Failures for Process Design - Construction of knowledge structure on a casual chain of failure in a manufacturing process | Yuki Matsukawa Masahiro Imai Yasuhiko Tamura Yoshinori Iizuka | |
| Total Knowledge Management for Total Quality Management (TKM for TQM) | Dr. N Rangaswamy | Dr. N Rangaswamy |
| An integrated model of Quality Management System and Knowledge Management System | Hanjoo Yoo Heejun Park | Hee Jun Park |