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A
Decade of Service to Society |
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Indian
Society for Quality |
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Dear All, Chairman and the Governing Council of Indian Society for Quality wishes to place on record the excellent work done by Mr. Ashok Jain as editor of Quality Update. He has given a new look to the Journal . He has with persuasion, coaxing and tact managed to get educative and interesting articles from professionals in the field of quality management. He while moving to the Corporate office of BHEL at Delhi has handed over the responsibility to Mr. Balvir Talwar. He has however promised to continue to work for the journal as a Resource Person. We thank Mr. AK Jain once again and at the same time welcome Mr. Talwir Talwar on the hot seat of editor of Quality Update. We assure him our support and cooperation in his new additional assignment. Secretary ISQ |
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SYNOPSIS
OF THE CONTENTS :- |
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Organizational learning, knowledge and wisdom |
Cooperation for Competitiveness |
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To improve our understanding of the impact of organizational learning and knowledge on competitive advantage, the paper proposes a framework that includes the constructs of data, information, knowledge, and wisdom. Each of these constructs is then associated with a different type of learning. Authors argue that wisdom is an important, albeit missing, construct in the knowledge-based theory of the firm. A key to organizational wisdom is judgment and decision making, which requires an understanding of the complexity of a situation, but also requires the ability to make sense and simplify so that action can be taken. Three important drivers for the development of organizational wisdom are experience, a passion to learn, and spirituality. Processes for acquiring organizational wisdom such as transformational leadership, organizational culture and knowledge transfer are also discussed in this paper. |
The paper by Prof. Kirankumar Momaya from Indian Institute of Technology, Delhi explores the several opportunities between India and Japan to enhance the cooperation. Though India has marginally improved its competitiveness over the years, the author highlights gaps in Indian businesses' ability to scale up competitiveness in relation to Japan. |
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FIVE GOLDEN QUESTIONS – A Self Assessment Tool |
Organisational Excellence Strategies & Improved Financial Performance |
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We are all engaged in number of activities with an intention to achieve our objectives and to sustain them. We desire to be successful and work hard for the same. How can we say that we are performing well? B. Purushothama highlights the five golden questions namely, Whether we have a procedure; How do we ensure it as the best; How are we implementing it; Did we get the results as anticipated; and finally How do we compare with our competitors. The author argues that if we are clear about the activity and the results, we can emerge as Winners. |
The paper highlights the findings of the study conducted by an international team of leading academics from the Centre of Quality Excellence, The University of Leicester, UK, Linkoping University, Sweden and Georgia Institute of Technology, US. Research jointly sponsored by the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF) provides independent objective evidence that the effective implementation of the principles of the EFQM Excellence Model impacts bottom-line business results. |
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