Date – 3rd June 2016
Venue – Hotel PLLAZIO, Sector 29, Gurgaon.
Work shop on TOPS (Team Orients Problem Solving) was organised for people working as TQM coordinators, Management Representatives and others responsible for Quality System approach in the organisation. Purpose of the work shop was to develop capability to identify, analyse and find appropriate solutions leading to continuous improvement in quality of all business and manufacturing processes using a team oriented approach. Methodology was through presentation, course and case studies.
Participants were provided with an over view of TQM and its co relation with concept of problem solving, Need for the team approach, Art and Technique of discovering problem and use of Q.C.Tools and Techniques for problem solving.